Privacy Policy

ASMX PRO (SEYCHELLES) LTD PRIVACY POLICY

This privacy policy governs the collection, storage and use of personal information by us on our website www.asmx.pro. It provides you with details about how your personal information is treated, your rights to that data, and how we use that data. By accessing our website and using the ASMX Platform, you agree to this privacy policy in its entirety. If you don’t agree with this privacy policy as a whole or partially, you must not use the ASMX website or services. The following are the definitions of terms used in this privacy policy;

“ASMX”, “we”, “us” and “our” means ASMX Pro (Seychelles) Ltd;

“you” and “your” means a user of the website and the services provided via it;

This privacy policy was last updated on the 31st March 2025.

Please check back regularly to keep informed of updates to this privacy policy.

We are the Data Controller and the Processor.

1. Who we are

AMSX Pro (Seychelles) Ltd is a company incorporated in the Seychelles, whose registered number is 8431951-1 and whose registered office is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles.

ASMX Pro (Seychelles) Ltd is authorised and regulated by the Seychelles Financial Service Authority under number SD191.

We respect your right to privacy and will only process personal information you provide to us in accordance with the principles of the Data Protection Act 2003 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please do contact us on the ASMX website www.asmx.pro or via trading@asmx.pro.

2. Site Users specific information.

If you are applying to be a user of the website then this section explains the type of personal information we collect about you and how we may store, use and disclose your information.

2.1 The personal information we collect about you

(a) When you access, browse this website, submit personal information or apply to be a user of this website and while you continue to be a user of this website we will collect information from you which will include;

(i) your name;

(ii) your current and previous postal addresses;

(iii) your phone and e-mail details;

(iv) your bank or building society account details to make transfers on the website;

(v) your date of birth;

(vi) your passwords and security question answers;

(vii) comments you make on blogs and discussion forums on the website;

(viii) correspondence with us by email and post;

(ix) answers to questions required by our KYC/AML provider for identification purposes;

(x) data about your activities using the website.

(b) If you give us false or inaccurate information and we suspect or identify fraud, we will record this.

(c) If false or inaccurate information is provided and fraud is identified, details may be passed to fraud prevention agencies.

Law enforcement agencies may access and use this information.

We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

(i) checking details on applications for credit and credit related or other facilities

(ii) managing credit and credit related accounts or facilities

(iii) recovering debt

We and other organisations may access and use from other countries the information recorded by any fraud prevention agencies we may use.

(d) We may also collect anonymised data in order to analyse statistics for usage of the site, however this data will not carry any single user identification.

2.2 How we may store, use and disclose your information.

(a) ASMX, third party data processors, agents and sub-contractors acting on our behalf, may collect, store and use your personal information for the following purposes:

(i) to authenticate and verify your identity and detect crime including money laundering;

(ii) to manage your website user account with us and update the records we hold about you from time to time;

(iii) to identify any fraud being committed;

(iv) to carry out statistical and market research;

(v) to carry out required regulatory checks;

(vi) to develop and improve our services and products;

(vii) to make this website available to you and to identify the products and services which you may be interested in;

(b) Any or all of the processes above may be automated.

(c) We may disclose your personal information as follows:

(i) to a third party if it acquires all (or substantially all) of our business and/or assets in connection with the acquisition; and

(ii) where we are required to do so by applicable law, by a governmental body, law enforcement agency or regulatory agency.

(iii) to any member of the ASMX group of companies for the purposes of providing and administering the ASMX platform and services.

(d) We will not sell your data, rent your personal information unless you have specifically consented to the use of that data. If you do consent and later change your mind, contact us immediately and we will cease any such activity as soon as we are informed.

2.3 What Credit Reference and Fraud Prevention Agencies Do?

(a) When credit reference agencies receive a search from us they will:

(i) place a credit search request on your file, which may be seen by others when you apply for credit elsewhere.

(ii) if your directors are also checked a search inquiry will appear on the credit files of you directors or any others who have been submitted as being involved in your business and who we may wish to have searched;

(iii) link together the previous and subsequent names advised by you, of anyone that is a party to the account;

(iv) place an inquiry or identification search on the record of any shareholder who is a beneficial owner and who we have checked;

(v) create a record of the name and address of your business and its proprietors if there is not one already.

(b) Credit reference agencies supply the following information to us:

(i) information about your business or company, such as previous applications for credit and the conduct of the accounts and also similar personal credit information in your name and of your business partners;

(ii) public information such as County Court Judgments (CCJs) and bankruptcies;

(iii) electoral register information on you and your business partners;

(iv) fraud prevention information; and

(v) confirmation or otherwise of the residential address information supplied by the directors match those on public record and that these addresses match those held by other credit reference agencies.

(c) Credit reference agencies will keep records of outstanding debt on file for six years after they are closed, whether settled by you or defaulted.

(d) Your information will not be used by credit reference agencies to create a blacklist or to make a decision.

(e) The information which we and other organisations may provide to the credit reference agencies and fraud prevention agencies about you, your business partners and details about your business may be supplied by credit reference agencies and fraud prevention agencies to other organisations and used by them to:

(i) prevent crime, fraud and money laundering by, for example checking details provided on applications for credit and credit related or other facilities;

(ii) check the operation of credit and credit-related accounts;

(iii) verify your identity if you or your business partner(s) applies for other facilities;

(iv) make decisions on credit and credit related services about you and/or your business partner, or your business;

(v) manage your personal, your business partner’s and/or business credit or credit related account(s);

(vi) trace your whereabouts and recover debts that you owe;

(vii) conduct other checks to prevent or detect fraud; and

(f) undertake statistical analysis and system testing.

Organisations may access and use from other countries the information recorded by fraud prevention agencies.

2.4 How we may store, use and disclose information provided to us about third parties

We may use information you or your agent provide to us about directors/business partners and shareholders of your business to verify their identity. We may also disclose information about your business partners and shareholders to credit reference agencies, so you must be sure that you have their agreement to do this. Information on shareholders who are beneficial owners will be used and supplied to others only for the purpose of the performance of identity checks and with their specific consent.

3. Cookies

This website uses cookies to collect information about you. If you use this website, then you accept that we can use the cookies set out below.

3.1. What are cookies?

Cookies are small data files which are placed on your computer by this website and which collect certain personal information about you.

3.2. Why do we use cookies?

Cookies enable us to tailor our service offering (including the website) and to provide you with a better service.

3.3. What cookies do we use?

We use the following cookies:

(a) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. They do not gather information about you that could be used for marketing purposes or remembering where you’ve been on the Internet.

(b) Analytical/performance cookies. They allow us to collect information about how you use our website, such as, how you move around our website and if you experience any errors. These cookies do not collect any information that could identify you; all of the information collected is anonymous and is only used to help us improve the way our website works, understand what interests our users and measure how effective our advertising is.

(c) Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences and improve your visit.

(d) Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. They are linked to services provided by third parties such as CRM packages so we can better understand the usage of our website.

Generally, cookies which are strictly necessary for the operation of the website will expire when you leave the website. Other cookies may be more permanent or not expire unless you actively delete them.

3.4. How to reject cookies?

If you want to reject any of the cookies that we use, then you will need to change your website browser settings.

4. Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, we accept no liability if communications are intercepted by third parties or incorrectly delivered or not delivered.

5. Your rights

5.1 You have the following rights:

(a) the right to ask us to provide you with copies of personal information that we hold about you at any time;

(b) the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and

(c) the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

5.2 If you wish to exercise any of the above rights, please contact us using the details specified above.

5.3 You can contact the credit reference agencies.

The information they hold may not be the same, so it is worth contacting them all. They will charge you a statutory fee.

In the Seychelles Owens Online Personal Credit Report, website link

6. Third party sites

This website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this website and we cannot be responsible for personal information that third parties may collect, store and use through other websites. You should always read the privacy policy of each website you visit carefully.

The third party systems in the delivery of services via ASMX, such as email delivery, customer service applications and general email systems that we currently use are:

(a) Google Suite (Privacy Policy) – We use the enterprise version of Gmail in order to provide our customers with the best available security when using email. We retain all customer emails.

(b) Resend (Privacy Policy) – The bulk sending of transactional emails requires a trusted third party supplier to make sure that Internet Service Providers do not block important emails to customers. We use Resend for this purpose.

(c) Sumsub – We use Sumsub to automate the ‘Know Your Client’ and ‘Anti-Money Laundering’ obligations we have under our regulatory permissions.

7. Making a complaint

We aim to resolve complaints as quickly as possible and hope that within 5 business days we have communicated our findings or an acknowledgment that will detail the complaint handling procedure and provide approximate timelines and expectations for the investigation and future responses. The final response will be sent within 8 weeks of the initial response being raised.

Your complaint will be treated with an unbiased approach. If it is related to any processes/procedures that we have, these will be reviewed in an attempt to improve our service.

Let us know about your concerns by:

• Email: trading@asmx.pro

• Address: ASMX Pro (Seychelles) Ltd, F20 1st Floor, Eden Plaza, Eden Island, Seychelles.

To help us investigate your complaints, please include the following information:

• The subject of your complaint

• All relevant details of your complaint and/or the event you wish us to investigate

• The relevant date(s)

For further information about your rights, please contact the Information Commissioner’s Office or equivalent.